| Terms
& Conditions
The following sets out the terms and conditions by which
justphone Limited (formerly Phonecard Services Ltd). (registered in England 3040884)
(“ED”) will provide telecommunications services
(“Services”) to you. By using the Services of ED you agree to the following:
Amendments to Terms & Conditions
ED may vary these terms and conditions at any time by
posting such changes on its website (www.eay-dial.com).
You agree that if you decide to use the Services
after any amendments have been posted on our web site
you are bound by the terms and conditions as amended.
Changes to Rates and Charges
ED may vary rates and/or charges or impose taxes or duties
in relation to the Services at any time and such changes
will be posted on its website and you agree to be bound
by these changes. You may request details of our call rates at any time.
All prices are inclusive of VAT unless otherwise
stated.
Payment
All Services provided by ED are strictly on a pre-payment
basis. Failure
to keep your personal account in credit will lead to its
termination without notice.
Expiry and Termination
All Services, including Phonecards and Calling Accounts,
shall automatically expire six (6) months after last
usage. If
accounts are terminated before this expiry, a refund
will be granted after the deduction of an administration
fee amounting to 10% of the credit balance or £2.50
(two Pounds fifty pence) whichever is the greater.
No refunds are granted in respect of Phonecards.
Liability
You are liable for all charges associated with the Services,
even in the event that your personal account details
have been lost or stolen or you have granted a third
party permission to use your account.
b) You
undertake to hold ED harmless from all liabilities,
including damages and claims, arising out of your use of
the Services.
Equipment
You agree that ED is in no way whatsoever responsible for
providing or maintaining equipment required to access
the Services.
Provision of Service
In order to provide Services to you, ED may select or at any
time change carriers or service providers without
recourse to you. You
agree to be bound by any such changes.
You understand and accept that from time to time the Services
may be suspended for reasons including but not limited
to maintenance or faultfinding and that ED will not be
held liable for compensation for such suspension of
Services.
ED
undertakes to keep such incidents to the minimum.
You also understand and accept that ED cannot guarantee
connection to occur with 100% reliability.
Warranty
You agree and understand that the Services are provided
without warranties of any kind, either express or
implied, unless such warranties are legally binding.
Contact
Should you have any complaint or query about the Services you
may phone Customer Services on 0870 1202033 (option 4), e-mail to:
admin@phonecard-services.co.uk,
fax to: 0208
747 0382 or write to us at:
justphone Ltd., PO Box 8213, Chiswick,
London W4 3WR.
Credit Details
You agree and authorise ED to impart your credit details,
where relevant, to a credit-reporting agency to assess
your initial application or ensuing account top-ups for
credit worthiness.
The Law
This Agreement is governed by the laws of England.
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