ePDQ is a secure online service for card payment authorisation and settlement.

Backup service
If your top-up application through this page is rejected for whatever reason, an alternative top-up request can be made though our "manual" top-up page which can be accessed by clicking here (secure link). Please note that  applications made via the "manual" top-up page do not qualify for bonuses.

Terms and Conditions
1. This offer is made at the discretion of the company and may be withdrawn at any time and without notice.
2. Should an account be terminated any bonus payment made as above will be first deducted from any refund amount that may be due.
3. The Bonus cannot be credited where the on-line top-up is unsuccessful, even if the top-up amount exceeds £50.
4. The bonus is awarded as a call-credit and is not a cash payment.

Customer Services hours on 08707 605 405 are 9.30am to 9pm Monday to Friday and 12 noon to 6pm Saturday and Sunday (all UK time) – top-up applications received by email outside these hours will continue to be monitored and processed as soon as possible. Please refer to our customer charter for details.