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JUST
PHONE CALLING ACCOUNT ONLY - ACCESS NUMBERS
- 0800 949 6618
- 14992 (BT registered phones
only)
- 0845 193 0033
- 020 0001 2877 (
Backup 020 7122 0032)
Please refer to this page periodically
for the latest access numbers. Although we do
notify changes by email, you may not always receive
the notifications. |
If you are experiencing any sort of destination fault,
your first port of call is to test the number over BT
to check that there is not a general fault, and to make
sure you have the right number/s.
Problems that affect your service are always disappointing.
The Services advertised and the networks supporting
these services may from time to time require upgrading,
modification maintenance and other works (including
but not limited to works required for security reasons)
or may be affected by unforeseen events that may result
in the partial or complete non-availability of the services.
We will use all reasonable efforts to provide back-up
or alternative services and to keep all such periods
of non-availability to a minimum but some interruption
may be inevitable.
justphone cannot guarantee 100% connectivity.
Please also refer to our customer
charter
To report a fault follow one of the following
options:
-
Customer Services on 0844 804 2802
(Option 4) now 9.30am to 5.30pm Monday to Friday - UK time
-
On line - complete the following fault report form:
- email:
admin@phonecard-services.co.uk
- SMS +447786208777
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