| We are committed to protecting
your privacy. We will only use the information that we
collect about you lawfully (in accordance with the Data
Protection Act 1998)
We collect information about you for four reasons:
- To allow you access to our call rates;
- To advise you of service changes and improvements;
- To process your order;
- To allow fast track topping up and/or up grading
of your account(s).
We will not e-mail you in the future unless you have
given us your consent.
We will not pass your details to third parties.
The type of information we will collect about you includes:
- your name
- address
- phone/fax/mobile numbers
- email address
- credit/debit card details
We will never collect sensitive information about
you without your explicit consent.
The information we hold will be accurate and up to
date. You can check the information that we hold about
you by emailing us. If you find any inaccuracies we
will delete or correct it promptly.
The personal information which we hold will be held
securely in accordance with our internal security policy
and the law.
We may use technology to track the patterns of behaviour
of visitors to our site. This can include using a "cookie"
which would be stored on your browser. You can usually
modify your browser to prevent this happening. The information
collected in this way can be used to identify you unless
you modify your browser settings.
If you have any questions/comments about privacy, you
should email us.
Customer Services hours on 08707 605 405 are 9.30am
to 9pm Monday to Friday and 12 noon to 6pm Saturday
and Sunday (all UK time)
|
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